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How to choose an AI assistant for your company.
The best AI assistant for a company is the one everyone can safely use. These eight questions start with permissions, because that answer decides who can use it at all.
By Archit Khandelwal, Founder of Klaie · Updated 1 November 2026
Here's a 9-slide board update. Revenue and margin come from the FY26 annual report1, and the hosting-cost slide uses the Q3 cost review2.
Eight questions to ask every vendor.
1. Is access checked before the model reads?
Look for permission checks inside the search. Filtering an answer afterwards means the content has already been read.
2. Can people check every claim?
Answers should cite the exact document, message or page, one click away.
3. Where does confidential work go?
Ask for a private option, and what happens to a request when it's unavailable.
4. Who decides what tools may do?
Tool rules belong in code. A model should be able to ask, and never to decide.
5. Can it finish the job?
The test is a deck, document or spreadsheet you can edit and send, not text to paste.
6. Does it cover the tools you use?
Check your mail, files, chat and the apps each team depends on, including mixed Google and Microsoft setups.
7. What gets logged?
You want a record of sign-ins, sharing changes, tool use and approvals.
8. How long until people use it?
A tool that takes months to roll out delays every other benefit. Try it with a real team first.
Start with permissions
Permissions come first because they decide who can use the tool. If you can't trust an assistant to respect access, you'll keep it away from the people and documents that would make it useful. Get that answer before you compare features.
Run a small test with real work
A short trial tells you more than a demo. Give one team a week and real tasks:
- Ask two people with different access the same question, and compare the answers
- Click through the citations on five answers and check they hold up
- Ask for a deck or a model you'd really use, and see how much editing it needs
- Connect the apps the team works in, and ask something that spans them
How Klaie answers these questions
Klaie was built around this list.
- Access is checked inside every search, in the database
- Answers cite the exact source, and company and web sources are labelled
- Sensitive mode runs on a private model, with no fallback
- Deterministic code decides what tools may do, and outside actions wait for approval
- Decks, documents and spreadsheets come back as real Office files
- Google Workspace, Microsoft 365 and 150+ other apps connect with each person's own access
- Sign-ins, sharing changes, tool use and approvals are logged
- A workspace takes about a minute to set up, and early access is free
Questions people ask
What should a company look for in an AI assistant?
Permission checks before a model reads anything, citations for every claim, a private option for confidential work, tool rules enforced in code, real file output, coverage of the apps you use, and a usable audit log.
What's the difference between an AI assistant and enterprise search?
Enterprise search finds information. A company AI assistant also answers from it and does the work that follows, such as building the deck. Klaie does both in one workspace.
How long does it take to set up?
Klaie takes about a minute. Create a workspace yourself, then add files and connect apps when you're ready.
Do we need Google Workspace or Microsoft 365?
No. You can upload files on their own, and each person can connect Google, Microsoft or other apps when they're ready. Klaie works with either, or both.
Keep exploring
Start with one question.
Setup takes about a minute. Bring in files and apps whenever you're ready.
Create a workspaceFree during early access. No card needed.